By providing access to essential hygiene services, the URS improves the self-sufficiency of homeless individuals and families. The Rest Stop is the only hygiene facility with extended service hours which are specifically designed to assist homeless persons who are working or need to get to a job interview. A homeless job applicant cannot be successful during a job interview without the self-confidence that a shower and clean clothes can provide. A homeless individual cannot maintain steady employment or hope for advancement without access to showers and laundry facilities.
The Urban Rest Stop is designed to serve a wide range of people: men, women, and families with children; youth, senior citizens, and people living on the streets or in shelters. The Urban Rest Stop specifically targets those who are especially disadvantaged, including disabled persons, veterans, non-English speaking people, immigrants and people of color. The facility is handicapped accessible. The composition of the staff reflects the diversity of its patrons, thus creating a welcoming and safe atmosphere to Seattle's multicultural homeless population.
The Urban Rest Stop has been recognized locally and nationally for its exemplary service.